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Be the Voice Behind Luxury Journeys – Join Our Team as a Customer Experience Specialist!
Every luxury ride tells a story — precision, trust, and impeccable service.
At Globalkom, in partnership with our global brand LimoLabs, we power some of the most respected names in the luxury ground transportation industry.
Since 2013, we have been building high-performing teams that operate behind the scenes of premium chauffeur services, executive travel, and VIP transportation. Now, we are expanding our teams in Belgrade and Novi Sad, and we are looking for professionals who thrive in fast-paced, service-driven environments.
Your Responsibilities
- Manage reservations and bookings for luxury ground transportation services
- Act as a key point of contact for clients and chauffeurs, ensuring clear and confident communication
- Monitor live trips, proactively resolve issues, and provide real-time updates when needed
- Deliver calm, professional solutions in time-sensitive and high-expectation situations
- Build long-term client trust through accuracy, reliability, and attention to detail
- Requirements
- Advanced English proficiency (written and spoken)
- Strong communication and organizational skills
- Ability to stay calm under pressure with a solution-focused mindset
- Previous experience in customer support or service is an advantage
- Comfortable working with multiple systems and real-time information
What You Will Get
- Regular performance and salary reviews with performance-based bonuses
- Opportunities for professional growth and career advancement
- Modern, newly renovated office space in a convenient location
- A young, dynamic, and supportive team environment
- Workplace counseling and psychological support available to all employees
- Company-provided transportation home for employees working late-night shifts
- Unlimited consumption of coffee, tea, soft drinks, and refreshments in the office
- Stable, long-term employment with a growing international company
How to Apply
- Please submit your application in English.
- We look forward to meeting you!
Please note: Only shortlisted candidates will be contacted.
