Payments Processing Officer
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Payments Processing Officer

About Us

Zelena firma provides high-quality operational and compliance support to global financial institutions. We help our clients navigate complex regulatory requirements, streamline processes, and maintain high standards of accuracy, efficiency, and compliance across their operations.

By combining industry expertise with a strong understanding of international financial regulations and best practices, we deliver reliable support tailored to the needs of the financial services sector.

We are currently looking for a detail-oriented and reliable Payments Processing Officer to join our team and support our day-to-day payment operations.

About the Role

We are seeking a Payments Processing Officer to support the accurate and timely execution, monitoring, and reconciliation of payment transactions. In this role, you will manage daily payment flows, investigate and resolve transaction-related issues, and ensure that payment activities are carried out in line with internal procedures and applicable regulatory requirements.

The ideal candidate is detail-oriented and analytical, with a good understanding of payment processes and the ability to work accurately and efficiently in a dynamic, high-volume environment.

This is an office-based position located in Belgrade.

Responsibilities

• Execute, verify, and monitor payment transactions.
• Manage settlement and reconciliation processes with banks and payment partners.
• Investigate and resolve discrepancies, failed, or delayed transactions.
• Monitor transaction queues and system alerts to ensure smooth operations.
• Work closely with compliance teams to support AML, KYC, and fraud prevention measures.
• Maintain accurate and up-to-date records of all payment activities for reporting and audit purposes.
• Provide operational support to merchants, partners, and internal teams regarding payment-related issues.
• Support the integration and testing of new payment methods and platforms.

Key Requirements & Qualifications

• Bachelor’s degree in Finance, Business, Economics, or related field (preferred).
• Previous experience in payment processing or banking operations.
• Solid understanding of payment systems.
• Familiarity with regulatory requirements (AML/CFT).
• High level of accuracy and attention to detail.
• Proficiency in MS Excel.
• Professional proficiency in English (minimum B2 level).

What We Offer

• Attractive compensation package.
• Comprehensive private health insurance.
• Fit Pass Premium membership.
• Dynamic, international work environment

If you are detail-oriented, motivated, and eager to contribute to the efficiency of global payment operations, we’d love to meet you!

We thank all applicants for their interest. Please note that only shortlisted candidates will be contacted.