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Be the Link Between Patients and Care and Join Our Healthcare Team!
Globalkom, together with our sister company Limolabs, is a leading global service provider delivering exceptional customer support solutions. Since 2013, we've built reliable, high-performing teams that empower companies worldwide and drive seamless customer experiences.
For one of our international clients, we're expanding our Healthcare Scheduling team and are looking for Scheduling Specialists to join our back-office operations team. In this role, you'll coordinate medical appointments and referrals in a dynamic, fast-paced environment, where your attention to detail, organization, and communication skills directly shape positive outcomes for patients.
What You'll Do
- Communicate with clients using our healthcare coordination services, helping identify required medical exams, doctors, and referrals
- Conduct structured medical interviews to build a complete picture of each patient's health needs
- Manage patient cases end-to-end, ensuring every step is completed accurately and on time
- Liaise with medical facilities, insurance providers, and other partners to gather and verify information
- Track missing medical reports and referrals, following up to ensure timely delivery
- As you gain experience, take on full responsibility for scheduling appointments and coordinating patient care
What We're Looking For
- Proficient English (C1/C2)
- Experience in customer support, healthcare coordination, or another service-oriented role is a plus
- Strong communication, organizational, and multitasking skills
- Ability to handle sensitive conversations calmly, clearly, and with empathy
- Comfort managing time-sensitive cases with a high level of responsibility and precision
- Spanish language skills are a plus
What You'll Get
- Structured, paid training in healthcare coordination and patient communication
- Ongoing professional development and regular feedback
- A supportive, respectful, team-oriented environment
- Daily collaboration with medical institutions, insurance companies, and international partners
- Clear growth path into more advanced coordination and case-management roles
- An in-office role – we believe working together builds stronger teams, faster learning, and clearer career paths, especially in operational work like this
How to apply?
Please submit your application in English. Only shortlisted candidates will be contacted.
We look forward to meeting you!
