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Responsibilities:
- Control cameras microphone speakers, door, printers and other documents installed across North America
- Verbally communicate with people you see on your computer screen using two-way communication tools
- Communicate with customers and related parties via phone and email
- Perform administrative task as per customer request
- Manage customers’ staff actions and report events to their management
- Collect |big| data and compile reports pertaining to operations
- Ensure smooth running of day to day operations in large facilities
- Produce reports and other communications as needed
- Perform other ad hoc duties as requested
Requirements
- High school degree, University degree is an asset
- English and Spanish speaking and writing proficiency
- Excellent understanding of customer service
- Extensive experience with Microsoft Office Suite
- Including advanced Microsoft word and excel skills
- Excellent interpersonal oral and written communication skills
- CCTV and/or security background is an asset
- Computer and IT background is an asset
- Ability to work morning/day and night shift
- Capability to work from an office in Belgrade – not a remote position
- A positive disposition
Employee Compensation Package & Perk:
- Opportunity to be part of a team of ambitious, talented people with diverse backgrounds and style
- We are all striving to continuously learn and improve
- Opportunity to be creative and innovative, we love new ideas
- Company organized events (football, carting, parties, company hangouts, etc.)
- Annual Performance reviews
- Equity compensation
- Bonuses for employees with children
- Dynamic and modern office space including a spacious lounge where employees can relax and enjoy
- Video games, pool, darts and foosball
