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Join our team and build your career in the logistics industry!
We are looking for a motivated and detail-oriented Tracking Assistant to join our Drayage Team.
In this role, you will monitor shipments, communicate with drivers and carriers, and help ensure smooth daily operations.
If you have strong communication skills, a positive attitude, and a willingness to learn and grow, we would love to hear from you!
Position Overview:
- US Business Hours (2:00 PM – 11:00 PM, Serbia Time)
- Employment type: Full-time
- Work arrangement: Hybrid
Key Responsibilities:
- Monitor and track drayage carriers, containers, and shipment progress to ensure timely updates.
- Maintain accurate and up-to-date shipment information in internal systems.
- Communicate regularly with drivers, carriers, and internal teams via phone and email.
- Navigate and utilize multiple websites, tracking portals, and online platforms to gather and verify shipment information.
- Follow up on shipment statuses, identify potential delays, and promptly communicate important updates.
- Manage multiple emails, requests, and tasks while maintaining accuracy and efficiency.
- Collaborate with team members to support smooth daily operations.
- Perform additional tasks and assignments as directed by the manager.
What We're Looking For:
- Good English communication skills, both written and spoken, to communicate confidently with drivers and carriers.
- Strong computer proficiency, including the ability to work efficiently across multiple websites, portals, and email platforms.
- Excellent organizational skills and the ability to multitask effectively.
- Strong attention to detail and a responsible approach to work.
- Clear communication and interpersonal skills.
- A positive, proactive attitude and a willingness to take initiative.
- Ability to adapt quickly, solve problems, and remain focused in a fast-paced environment.
- A team-oriented mindset and a genuine interest in learning and professional development.
- Legal authorization to work in Serbia without restrictions.
What We Offer:
- Full-time employment with a hybrid work arrangement.
- Comprehensive onboarding and training to help you succeed in your role.
- A dynamic and supportive international work environment.
- Opportunities to develop valuable skills in the logistics and transportation industry.
- Long-term career growth and advancement opportunities.
- A collaborative team that values initiative, dedication, and continuous improvement.
Ready to Join Us?
If you are enthusiastic, reliable, and ready to take on a new challenge, we would love to meet you!
Please submit your CV in English. A short cover letter introducing yourself and explaining your interest in the position is welcome.
Take the next step in your career and become part of our growing team!
